FAQs
Have questions about Pediatric Care Group?
Below are answers to some of the most common questions from our patients.
Of course if you don’t see what you are looking for, just give us a call.
Your child deserves access to their doctor when they need it. That’s why we offer an 8 am walk-in hour, evening hours, Saturday hours, same day sick appointments and same day physicals.
Frequent Asked Questions
A patient-centered medical home is a model of care where each patient has an on-going relationship with a personal physician who leads a team responsible for that patient’s care. The physical-led team provides for every patient’s health care needs and coordinates care across the health care system.
Choosing a pediatrician to provide medical care for your newborn baby requires thoughtful consideration. At PCG, we know how important it is for your child to receive high quality medical care from birth throughout adolescence. PCG is happy to meet with expecting parents to answer questions and explain what sets our practice apart from other pediatric offices.
PCG’s Patient Portal is a secure online website that allows patients 24 hour access to their personal health information from anywhere via internet connectivity. Patients can view important medical information such as lab results, visit summaries, and patient education handouts. In addition, all PCG forms are available for patients to print and fill out prior to their scheduled appointment. Patients will also have the ability to send messages to PCG and schedule appointments.
Good nutrition is essential for the overall health and well-being of children. Your child’s diet greatly impacts his or her normal development and growth. In addition, a well-balanced nutritional diet is the key to strengthening a child’s immune system and developing healthy eating habits for the future. Unfortunately, many children struggle with eating healthy options from the major food groups for a variety of reasons. Some children’s diets are affected by their lack of or increased appetite, sensory issues, or other feeding issues. Regardless of whether a child is a picky eater or struggles with their weight, PCG will assist your child in overcoming issues affecting diet and nutrition.
When choosing a pediatrician, parents must be mindful of the importance of physician availability and continuity of care. At PCG, we have office hours Monday through Saturday, and are available 24 hours to handle emergencies. Patients may request to see particular providers for their upcoming appointments. Some patients are more comfortable seeing a specific physician, and therefore, PCG will do its best to accommodate any reasonable request.
If you are a new patient, you will need to bring your child’s medical records, including vaccine records, and insurance information or insurance card. In addition, please bring the appropriate New Patient Forms with you to your first visit. These forms are available on our website. Click Here For New Patient Forms
Yes, you can self-pay at time of visit. Please contact us for more information regarding our fees and policies.
Yes, but you MUST first fill out and sign PCG’s Consent By Proxy Form and bring this to our office prior to your child’s scheduled visit. The Consent By Proxy Form is available on our website in the New Patient Forms area. Access it by clicking here
We encourage you to see the same doctor as often as possible. While this can easily be done for your well child visits, there may be times that your child needs to be seen, but your usual provider is not available. All of our providers are excellent and consult with one another so that your child will always receive outstanding care.
Yes, we are one of a few practices that visits mothers and their newborn babies in the hospital after delivery. We pride ourselves on being available for our patients when they need us.
We are proud to be affiliated with Abington Memorial Hospital. We also work with The Children’s Hospital of Philadelphia and St. Christopher’s Hospital for Children.
Yes, no one else ever covers for our practice. If the office is closed, our answering service will get you in touch with one of our providers.